Your Conflict Style Inventory

WEDNESDAY, JANUARY 22 | 3:00 – 4:00 PM (1 CEU)

Annette Hendrickx Derouin, MPH, RD, SNS, (Retired) Previously Director of Food and Nutrition Services for Willmar, New London-Spicer, Montevideo and Community Christian Schools

Conflict is common in the workplace and is something many of us look to avoid, but having the proper tools to deal with conflict can make all the difference when it eventually arises. This 1-hour training explores five different conflict management styles and how each is used to approach difficult conversations with coworkers and/or stakeholders.

This training will provide participants with effective tools to approach conflict in the workplace to achieve more positive outcomes. Trainer Annette Hendrickx Derouin will go through activities and provide information on how to better understand your conflict style and those around you.

REGISTER FOR THE JANUARY WEBINAR 

This webinar will not be recorded.

How Are Your Listening Habits?

TUESDAY, FEBRUARY 18 | 3:00 – 4:00 PM (1 CEU)

Beth Mincemoyer Egan, MEd, RDN, SNS, Associate Teaching Professor, Emerita, School of Hospitality Management, Penn State University

Listening is a critical component to effective communication. This 1-hour training explores participants' listening habits and provides tools and techniques to help improve conversations in the workplace.

Specifically, participants will learn about the four levels of communication and will explore the productive listening learning model to improve their personal listening habits.

REGISTER FOR THE FEBRUARY WEBINAR 

This webinar will not be recorded.

About the Presenter:

Annette Hendrickx Derouin (Pronounced Dare-O-Win) retired in June 2022 after working in School Nutrition for over 26 years. She was the Director of Food and Nutrition Services for four school districts on the mid-west side of Minnesota. These districts offered the Child Nutrition Programs to the fullest extent possible. Since retirement, Annette continues to train and consult for the Institute of Child Nutrition, the School Nutrition Foundation and for several Minnesota School Nutrition Programs.

Annette is a Registered Dietitian and has her Master’s Degree in Health and Nutrition Administration. She is a former State President for the Minnesota School Nutrition Association and holds the School Nutrition Association’s School Nutrition Specialist Credentials. Annette was the 2020 School Nutrition Association Minnesota, Midwest Region, and National Director of the Year. Her favorite school lunch growing up was hamburger gravy over mashed potatoes.

About the Presenter:

Beth Mincemoyer Egan (MEd, RDN, SNS) is Associate Teaching Professor, Emerita, School of Hospitality Management at Penn State University. She earned bachelor’s degrees from Penn State in education and management dietetics and a master’s degree in adult and extension education. Beth completed her dietetic internship in the Milwaukee Public Schools Food Services Division, became a Registered Dietitian, and has been working with school nutrition programs ever since. She was a district director in Sun Prairie, Wisconsin and a school foodservice consultant for the State of Wisconsin.

Beth is a past president of SNA of Wisconsin and has served on numerous boards and committees at the state and national levels of SNA. In 2018 Beth received the Silver Friend of Child Nutrition FAME award. She was awarded the Penn State University School of Hospitality Management Bill Kidd teaching excellence award in 2019. Beth currently serves as a trainer for the Institute of Child Nutrition.